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Knowledgebase : English (U.S.) > Download > My code doesn't work
Please check the product description carefully as some titles are only addons/DLCs and require the standard version of the game. If you do not own the main game and activated a DLC, there will most likely not be an entry in your game library. Please acq...
We usually include extensive installation guides in the delivery email together with the digital activation code. If you do not know which plattform to activate your product on, check the product pageĀ under the "DOWNLOAD" section/tab. Our database here ...
If you receive the message that your code is already in use, please try checking the following options before contacting us: * If you have entered the code once before the error came up and the code has been accepted but the game did not show up on you...
Despite all our efforts, we sometimes have codes that are difficult to read or with very similar letters. HERE ARE SOME TIPS TO TRY BEFORE CONTACTING US: * Make sure to correctly enter the characters in the right order. Keep hyphens as indicated and ...
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