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Knowledgebase : English (U.S.) > Payment issues
You can pay with more than one Paysafecard if you register an accout at the Paysafe website first and you are logged in while buying. To proceed, you need to add another card while completing your payment by clicking the “add another code” button. Pleas...
When an order is cancelled and refunded, the money is being processed back to your account. The exact timeframe for the refund to arrive depends on the payment method used in the transaction. The payment will always be refunded the same way you paid you...
Unfortunately, the payment providers usually do not provide us with the reasons behind transaction declines. We therefore advise you to contact the respective payment institute to inquire about the payment. If you are not sure if a payment was successfu...
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