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Knowledgebase: English (U.S.) > Preorders
Will I be able to preload the game?

Preorders are usually delivered on the official release date of the game (available on the product page). 

In some cases, we are able to send the codes out a few days before the official release date, so our customers can profit from a preloading phase.
As we are dependent on our suppliers' delivery of the codes, we cannot always guarantee that this will indeed be possible. 

Should we receive the codes sooner, we will send them to you automatically via email.

If you want to contact us about an issue, please click on the "Ticket" button below this article and enter your information.


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