Support Center
My order is stated as "Preorder"

This status means your order and payment have been accepted successfully.

A preorder is a game that has yet to be released by the publisher and therefore cannot yet be sent to you by us.

Preorders are not delivered instantly, but on the game's official release date.

If you are looking for additional information about your preordered product, please have a look at the product page.
You will find the release date on the product page, as well as additional information on possibly included bonus content.

If you want to contact us about an issue, please click on the "Ticket" button below this article and enter your information.

Please use the "View Order" function if you want to check your order's status. Please enter your email address and the verification code we have sent you via email.


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