Terms of Delivery
How are your products delivered?
Please be aware that we only send out digital activation codes via email. We do not send out any items such as CDs, DVDs or gametime cards postally.
After paying your order, it takes about 15-20 minutes to receive your order. In order to receive your order without any delays, please make sure to enter your correct information.
If you purchased a product and expected to receive a physical item, please contact us immediately and do not redeem the product code we have sent you.
Is it legal to only sell digital codes?
If you are concerned about not receiving a physical copy of your product, please be assured that this is of course legal.
If you want to contact us about an issue, please click on the "Ticket" button below this article and enter your information.
>> My order is stated as "Complete"
>> My order is stated as "Pending Verification"
>> My order is stated as "Preorder"
>> My order is stated as "Processing"
>> How can I return my purchase?
>> Return and Refund Policy