Cloud Activation Guide and FAQ
What is "Cloud Activation"?
The Cloud activation method is a fast activation method, where you will receive an activation link from us via email.
Please note that we will not send you a digital activation code and that you will be required to enter your Steam account information in this process.
How does the Cloud Activation work?
The link you will receive will guide you through the activation method easily - first, you will be prompted to log into the Steam account that you wish to activate the game on.
Why am I prompted to enter a Steam Guard code? What is a Steam Guard code and how do I receive it?
Steam Guard is a security measure that protects you Steam account. We recommend to always enable this feature, as this protects your account from any unwanted access through others.
If you do not know what Steam Guard is or how to use it, please check this link: https://support.steampowered.com/kb_article.php?ref=4020-ALZM-5519
Should you not use this feature, we advise to activate it on your account, as it ensures your security. If you do not want to use it, please ignore the "AuthCode (Steam Guard code)" line.
The product is intended as a gift
You can of course gift our Cloud activation products to your friends and family.
I already own the game - can I use the Cloud activation link anyway?
Steam games can only be activated once per account. If you already own the game, you cannot use the Cloud activation link. You will receive an error message indicating this.
General Tips before using the Cloud Activation link:
Known Issues and Error Codes
If you encountered an issue during the activation process, please contact us immediately via the "Ticket" function below this article.
Here is an overview of some common errors and issues:
"You have reached the maximum number of attempts"
You have 10 attempts in total to try to activate the game with our link. If all attempts failed, the link will become invalid and the activation cannot be attempted any further.
"Current state: (dis)connected to/from the server."
It appears that we have more traffic as usual on our Steam activation page, which causes some customers to disconnect.
Something went wrong on our end. We apologise for the inconveniences. Please contact us immediately via the "Ticket" function below.
If you want to contact us about an issue, please click on the "Ticket" button below this article and enter your information.